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If you're having other issues with your phone/device, visit our Troubleshooting Assistant.
Removing then re-adding a corporate email account (Exchange Active Sync) often fixes login / not receiving email issues.
If you're having other issues with your phone or device, visit our Troubleshooting Assistant.... About the Get Smartphone Smart Series Most of us are...
To transfer or move music files / songs between your device and a computer/PC, use this info. A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond.
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant.
Restoring your device to default settings helps when the device crashes and resets itself or when apps freeze/hang or reset the device.
Performing these steps resets all system settings (e.g., ringtones, sound settings, display settings, etc.) back to their default values. I am planning on going overseas to Israel and I wanted to know if my phone was capable of using another SIM card for that country.
Is my device unlocked or is there something that i must do before I can use it outside of the US?
Due to constant spontaneous reboots and after Clear System Data didn't work, I did a Factory Reset and it has apparently been downloading the updates to Android for over 90-minutes. I have had the Note 4 since I preordered it, but seems like way too long for updates.... This is currently happening on my Motorola droid turbo and my husband's Samsung Galaxy note 4.
He set his lock screen to use his finger swipe for one day at work and now it won't let him change it back.